1. How do I use my voucher code?
Click the Checkout button at the top of the page to go to your shopping bag. Under the order summary click "Enter promo code" then type your voucher code into the box and click 'Apply'
2. Why isn't my voucher working?
Online shop vouchers are only valid for use on products that are part of a promotion or campaign, so check whether the relevant promotion is still running. Also, vouchers are not valid in combination with other promotions, and retail store vouchers can't be used in the online shop.
3. What happens to my voucher if I return my order or if (part of) my order is cancelled?
Promotion codes may not apply to products on sale. If you return an order where a promotion code has been used, the value of the code will not be refunded. The voucher code will not be replaced. Promotion codes are only valid within a certain time period. Should you encounter any problems with using a code, please contact our customer service (contact details here). Our advisors will be happy to assist you.
4. What do I do if my question isn't covered here?
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on 0850 822 38 98 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. support-en@onlineshop.adidas.com
5. Valentine's Day Campaign (08.02.2024-14.02.2024)
Campaign Terms and Conditions
The Valentine's Day campaign will be valid on adidas.com.tr and adidas application between 08.02.2024 00:00 - 14.02.2024 23:59. 20% discount will be applied to your second product when you purchase 2 items from the selected products of Valentine's Day collection. (https://www.adidas.com.tr/en/valentines_day) 20% discount is valid only for purchases of 2 products from the mentioned collection and can be applied once per cart. Cannot be combined with any other promotions and vouchers. Adidas reserves the right to alter the conditions of the campaign. This document is in the nature of a suggestion/offer.