Customer Service
We appreciate your time and strive to quickly and accurately provide answers to your questions.
IMPORTANT ANNOUNCEMENT: Our systems are being updated due to the VAT change made in accordance with the 28th article of the Value Added Tax Law No. 3605, carried out by the Ministry of Treasury and Finance. We would like to inform you that order returns have been postponed until 21 July. You can track the status of your orders on our website or app.
Online Shop Support
For information regarding online orders or our Online Shop:
Phone: 0850 822 38 98*
E-Mail: click here
E-Mail: click here
Our Online Shop Customer Service advisors are available:
Mon - Sat (excluding Public Holidays) : 09:00 am to 06:00 pm
*Free of charge from landlines
We will strive to respond to your online shop enquiries within 1-2 days.
General Consumer Enquiries
For all general consumer enquiries that are not related to our online shop:
Phone: 0850 822 38 98* and listen to the options.
adidas Group
For information on the adidas Group, please visit: www.adidas-group.com
Careers
For employment opportunities at the adidas Group please visit: www.adidas-group.com